Privacy Policy

Last updated: 04/2024

Data Controller

The data controller for personal data is Centrottica S.r.l., located at Via di Sinalunga, 41, 52045 Foiano della Chiana (AR), VAT number IT01398270510.

Types of Data Collected

Among the personal data collected by this site, either independently or through third parties, are: Cookies, Usage Data, email, first name, last name, phone number, IP address, and other data voluntarily provided by the User.

Methods and Location of Data Processing

Processing Methods

The Data Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data. Processing is carried out using IT and/or telecommunication tools, with organizational methods and logic strictly related to the purposes indicated.

Location

Data is processed at the Data Controller's operational headquarters and any other place where the parties involved in processing are located. The User's personal data may be transferred to a country other than the one in which the User is located.

Purposes of Processing

User Data is collected to allow the Data Controller to provide its services, as well as for the following purposes: statistics, contacting the User, displaying content from external platforms, managing contacts and sending messages, managing support and contact requests, and protecting against SPAM.

Legal Basis for Processing

The Data Controller processes personal data concerning the User when one of the following conditions applies:

• The User has given consent for one or more specific purposes;

• Processing is necessary for the performance of a contract with the User and/or to perform pre-contractual measures;

• Processing is necessary to fulfill a legal obligation to which the Data Controller is subject;

• Processing is necessary for the performance of a task carried out in the public interest or in the exercise of public authority vested in the Data Controller;

• Processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.

Processing of Personal Data in the Reserved Area

Access to the My B2B Centrottica reserved area is only granted to accredited professional clients, such as opticians and wholesalers, through personal credentials provided by Centrottica S.r.l.

During the use of the reserved area, in addition to the data already mentioned in this policy, the following additional Personal Data may be processed:

• Client identification data (e.g., name and surname of the contact person, company name, VAT number, Tax Code);

• Business contact data (email address, phone numbers, billing and shipping addresses);

• Data related to commercial activity (order history, spare part requests, post-sales technical assistance requests);

• Portal access data (username, encrypted password, access logs with date, time, IP address, device used);

• Platform usage data (internal navigation, aggregated usage statistics, saved preferences).

Purposes and Legal Basis for Processing

The data collected in the My B2B Centrottica reserved area are processed for the following purposes:

• Providing services accessible via the reserved area (product consultation, order management, spare part requests, post-sales assistance);

• Enabling secure authentication and management of the client account;

• Fulfilling contractual and fiscal obligations arising from the commercial relationship with the client;

• Improving service quality through statistical analysis, in an aggregated and anonymous form;

• Ensuring the security and proper functionality of the system.

The legal basis for these processing activities is:

• The execution of the contract (Art. 6.1.b GDPR) for the management of reserved services;

• Compliance with legal obligations (Art. 6.1.c GDPR), particularly in fiscal and accounting matters;

• Legitimate interest of the Data Controller (Art. 6.1.f GDPR) for security purposes and service improvement.

Data Retention

Data related to the account and activities performed in the reserved area will be retained for the duration of the commercial relationship and, subsequently, for the period required by applicable laws (e.g., 10 years for fiscal and accounting purposes).

User Rights

Users can exercise certain rights regarding the data processed by the Data Controller. In particular, the User has the right to:

• Withdraw consent at any time;

• Object to the processing of their data;

• Access their data;

• Verify and request rectification;

• Obtain restriction of processing;

• Obtain the deletion or removal of their personal data;

• Receive their data or have it transferred to another data controller;

• Lodge a complaint with the supervisory authority.

To exercise these rights, Users can send a request to the contact details of the Data Controller indicated in this document.

Cookie Policy

This site uses cookies. To learn more and view the detailed policy, the User can consult the Cookie Policy.

Third-Party Services Used:

• Google Analytics (Google Ireland Limited): Google Analytics is a statistics service provided by Google Ireland Limited ("Google"). Google uses the Personal Data collected to track and examine the usage of My B2B Centrottica, generate reports, and share them with other services developed by Google.

Google may use the Personal Data to contextualize and personalize ads within its advertising network.

In Google Analytics, IP addresses are used at the time of collection and then deleted before the data is recorded in any data center or server. For more information, you can refer to Google's official documentation.

For an understanding of how Google uses the data, please consult Google's partner policies.

Personal Data processed: city; usage data; browser information; device information; latitude (of the city); longitude (of the city); number of users; session statistics; tracking tools.

Place of processing: Ireland – Privacy Policy – Opt Out.

• Google Tag Manager (Google Ireland Limited): Google Tag Manager is a tag management service provided by Google Ireland Limited.

Personal data processed: usage data.

Place of processing: Ireland – Privacy Policy.

Statistics

The services in this section allow the Data Controller to monitor and analyze traffic data and track user behavior.

Contact Information

For any further information regarding the processing of personal data carried out through this site and/or its connected services, you can contact:

• Email: privacy@centrottica.com

• Mail: Centrottica S.r.l., Via di Sinalunga, 41, 52045, Foiano della Chiana (AR), Tel. +39 0575648 182.